Delete Contacts in Bulk

Knowledge Level: 
Time: Less than 5 minutes
Suggested Skills: General
Objective: This article covers how to bulk delete contacts from your account. This action does not unsubscribe contacts or prevent them from resubscribing to lists. There are multiple methods to achieve similar results, however these methods are the recommended options, although they may not serve as a solution in every situation. If you have any questions, please email


Create a static segment of the contacts you'd like to delete

If you do not have criteria that will target your desired contacts:

  1. Upload .CSV file of desired contacts.
  2. Assign to a new mailing list.
  3. Create a static segment of contacts on the newly created mailing list. 
  4. Use this static segment to proceed to Step 2.

Click 'View Contacts' after selecting the segment


Select all contacts by checking the box in the top left-most column listing of contacts

Note: You must select directly within the checkbox to select the contact(s). If you click outside the checkbox, it will deselect all previously selected contact(s).

Click 'Delete'

Confirm the total number of contacts you would like to delete.

  • Remove the # selected contact(s) only: This option deletes all contacts with the checkbox checked.
  • Remove all # contact(s) in this view: This option deletes all contacts within the segment you are currently viewing.

Click delete.

These contacts are no longer in your account. To remove them from a list, please visit:  How To: Bulk Remove Contacts from Mailing List(s)You can always re-add deleted contacts by re-importing them.

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