How does mail2 identify which email address to send a scheduled campaign to?

Knowledge Level: 
Time: Less than 5 minutes
Suggested Skills: Tessitura
Objective: With any Tessitura-integrated scheduled campaign, mail2 searches for which email address in which to send the campaign. Listed below is the order of locations that mail2 searches for the email address. If one is not found, it searches in the next place. 

  1. Check to see if there's an email associated with the order 
  2. Search the customer_no that placed the order for an email with an eaddress type defined in the m2DefaultEaddressType field in T_DEFAULTS 
  3. Check the same customer record for a primary email address 
  4. Check the primary affiliate for an email of m2DefaultEaddressType 
  5. Search for the primary eaddress of the primary affiliate on the household

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